Products & Solutions

  • ITIL v3

    The EasyVista solution has successfully completed the ITIL v3 certification.> Following this certification, 15 service management processes have been verified compatible with ITILv3 :

    • Incident management
    • Problem management
    • Change management
    • Service Asset & Configuration management
    • Event management
    • Request Fulfilment management
    • Release & Deployment management
    • Knowledge management
    • Service Level management
    • Availability management
    • Financial management
    • Service Portfolio Management
    • Service Catalog Management
    • Capacity Management
    • IT Service Continuity Management